Trusted by Houston Homeowners
See what local homeowners are saying about their experience with One Level Higher Inc..
Choosing a water filtration or water softening system is an important decision for any homeowner.
That’s why we believe the best way to understand our service is by hearing directly from customers who have worked with our team.
Our reviews reflect the experience homeowners receive when they choose One Level Higher Inc. — professional testing, honest recommendations, and clean system installations.
5-Star Feedback from the Houston Community
We just bought a home and one of the big ticket Need items on our to-do list was to purchase a water softener system and add a reverse osmosis system for under our kitchen sink. We didn't know what to expect cost-wise so we decided to start researching & make calls in our area. Before we could even start to call around, Brady was out in our neighborhood and introduced himself to us — perfect timing! He was very knowledgeable with the systems & install process and really made the whole process quick & smooth for us. That's not an exaggeration either, they had someone ready to install for us the next day. We had no idea the water had so much crud in it. I'm just really grateful we could get peace of mind for our home while checking this off our list without heavy upfront costs! Thank you again Brady!
- Manny n Brittany
Brady and Nathaniel,the representatives, explained the system fully and were polite and knowledgeable. The installers were fast and efficient. The water quality is wonderful and tastes delicious. My hair has never been so manageable and my skin is so soft. Highly recommend One Level Higher!
- Debora Bastian
Love everything about this system from start to finish. Brady was knowledgeable, concise, flexible with my parameters and did a great job overall. Affordable, convenient, professional and very communicative with my questions. Skin already feels better and the water is more clear. Extremely pleased with my entire experience, highly recommend.
- Tiger Harry
Brady made this process absolutely seamless. I had my whole house filtration system installed within 48 hours of signing the papers. I initially looked into the filtration system after noticing orange stains from the water in my toilets and showers. After having my water tested by Brady and getting the results I was in complete shock. Both my son and I have eczema and Brady explained that the water was probably not helping the situation. Two months later, I can attest that we are no longer experiencing the orange stains, and our eczema has improved considerably. This company is not only professional they are friendly and make the installation process smooth. The five years of Pure & Gentle products makes this a great deal and I highly recommend!
- Jacqueline Moore
When I moved to N Houston I noticed the water is rather harsh. My hair became dry, skin became itchy, and I was dealing with orange coloration in my sinks, toilets, and counters. It's terrible! So when we bought our home we decided we wanted a water softener + reverse osmosis system. I didn'tknow where to start. Luckily, it was like they knew & came to save the day. Brady is our rep/product expert and he came prepared with all the answers. They tested our water, went over options, and helped get ours installed within a 24 hr window which blew my mind. They had some nice incentives that were attractive and it helped a lot for us since we were worried about huge upfront costs after having just moved. We can already feel the difference in quality of our water. Thank you so much Brady and One Level Higher!
-Bri
Brady and Dre were you’re very informative about our water systems and the risk of the type of bacteria that is in our water and I am truly thankful for this information with small children in the household and a new member on the way. I would have never known this information without the help of Brady and Dre. I would highly recommend them for safer water systems.
- Jazmine Thomas
I absolutely love this water filtration system! The improvement was instant—our water is now pure, refreshing, and completely free from any unpleasant tastes or odors, making it perfect for drinking, cooking, and even better for my skin after showers. The difference in the water quality is day and night. On top of that, they helped me get installed with solar panels and they have drastically lowered our energy bills while making our home more environmentally friendly. The installation was effortless, and the team was incredibly knowledgeable, professional, and friendly. Having access to clean water and renewable energy gives me so much confidence in our home’s efficiency. Absolutely worth the investment—five stars without a doubt!
- Caleb Phothirath
I don’t usually leave reviews, but this was a no-brainer. My tap water had this weird chlorine-metallic taste, and I finally got sick of it. A friend recommended Brady, and I wish I had called him sooner. He actually tested my water and explained everything without trying to upsell me. Just straight-up honest advice. The installation was quick, his team was super professional, and they left everything spotless. The difference in water quality was immediate. No more weird aftertaste, and even my shower water feels better. If you’re debating getting a filtration system, just do it. And call Brady..he actually knows what he’s doing.
- Seann Skreen
We’ve only had our system for a few days, but we’ve already noticed a huge difference. We love that the water is improvement night and day from what we had. The reverse osmosis water filter under the sink is delicious and my wife won’t even drink bottled water anymore. Brady was very professional and knowledgeable and a pleasure to work with. We are very happy with our decision to install the system.
-Zac Clifton
I can’t say enough good things about this home water filtration system! From the moment it was installed, the difference in water quality was night and day—crisp, clean, and free of any weird tastes or odors. It’s been a game-changer for drinking, cooking, and even my skin after showers. The setup was seamless, and the team was super knowledgeable and friendly. Knowing my family’s drinking water is safe and pure gives me such peace of mind. Worth every penny—5 stars all the way!
- Chris Gunderson
Amazing company.Great customer service, and excellent water system. Brady made sure to explain everything to us and go over all the benefits of the system.And they made it very easy, and it was a quick install.
- Chad Wright
Nathaniel and Brady came by did a awesome job love the water softener. They install great guys always get back to us.
- Bridney Harrison
We finally have clean water, thanks to Brady over at One Level Higher. These amazing souls worked with me. When other companies did not give us a chance since I do not have perfect credit. I will be forever grateful to you. We got our whole house treatment and RO for under the kitchen sink installed the next day!
- Deanna Kennelly
We highly recommend this water filtration system. Nathaniel Contreras delivered a comprehensive product presentation and responded to all our inquiries and concerns, facilitating a more informed purchasing decision.
- Josue Maldonado
Share Your Experience
If we’ve installed a water filtration system in your home, we would greatly appreciate your feedback. Customer reviews help other homeowners make informed decisions about improving their water quality.
