Terms of Service
Effective Date: February 21, 2026
By accessing onelevelhigher.net or submitting any form on our website you agree to these Terms of Service.
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Description of Services
One Level Higher Inc. provides free in-home water testing and water filtration system installation services in the Houston, Texas metropolitan area.
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SMS Communications and Use Cases
By submitting your phone number through our website you consent to receive automated SMS messages from One Level Higher Inc. Message types include appointment confirmations, appointment reminders, no-show follow-ups, and promotional messages related to our water filtration services.
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Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message we send. After opting out you will receive one confirmation message and no further messages will be sent.
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Message and Data Rate Disclosure
Message and data rates may apply to all SMS communications. Message frequency varies based on your interaction with our services.
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Customer Support
Contact For support or questions contact us at: One Level Higher Inc. Spring, TX admin@onelevelhigher.net onelevelhigher.net You may also reply HELP to any SMS message for assistance.
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Carrier Liability Disclaimer
One Level Higher Inc. and wireless carriers such as AT&T, Verizon, and T-Mobile are not liable for delayed or undelivered messages.
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Age Restriction
Our services and SMS communications are intended for individuals 18 years of age or older. By submitting our form you confirm you are at least 18 years old.
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Privacy Policy
Our Privacy Policy is incorporated into these Terms of Service and is available at onelevelhigher.net/privacy-policy.
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Appointments and Obligations
Scheduling a free water test creates no purchase obligation. You may cancel or reschedule by contacting us directly.
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Changes to Terms
We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of updated terms.
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