top of page

Terms of Service

Effective Date: February 21, 2026

By accessing onelevelhigher.net or submitting any form on our website you agree to these Terms of Service.

​

​

Description of Services

One Level Higher Inc. provides free in-home water testing and water filtration system installation services in the Houston, Texas metropolitan area.

​

 

SMS Communications and Use Cases

By submitting your phone number through our website you consent to receive automated SMS messages from One Level Higher Inc. Message types include appointment confirmations, appointment reminders, no-show follow-ups, and promotional messages related to our water filtration services.

​

 

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message we send. After opting out you will receive one confirmation message and no further messages will be sent.

​

 

Message and Data Rate Disclosure 

Message and data rates may apply to all SMS communications. Message frequency varies based on your interaction with our services.

​

​

Customer Support

Contact For support or questions contact us at: One Level Higher Inc. Spring, TX admin@onelevelhigher.net onelevelhigher.net You may also reply HELP to any SMS message for assistance.

​

 

Carrier Liability Disclaimer

One Level Higher Inc. and wireless carriers such as AT&T, Verizon, and T-Mobile are not liable for delayed or undelivered messages.

​

 

Age Restriction

Our services and SMS communications are intended for individuals 18 years of age or older. By submitting our form you confirm you are at least 18 years old.

​

 

Privacy Policy

Our Privacy Policy is incorporated into these Terms of Service and is available at onelevelhigher.net/privacy-policy.

​

 

Appointments and Obligations

Scheduling a free water test creates no purchase obligation. You may cancel or reschedule by contacting us directly.

​

 

Changes to Terms 

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of updated terms.

​

bottom of page